Pricing that grows with your support.
Start free. Add seats as your team grows, and pay for AI resolutions only as you use them.
Free
$0
For trying Trilogy DESK and small teams getting started.
- Shared inbox (email + chat widget)
- Knowledge base
- Basic reporting
- A starting allowance of AI resolutions
Most popular
Growth
Coming soon
For growing support teams that want the AI agent doing real work.
- Everything in Free
- Tickets and contact profiles
- Full AI agent with knowledge grounding and handoff
- Full reporting, analytics, and CSAT
Scale
Talk to us
For larger teams that need advanced control and volume.
- Everything in Growth
- Higher AI resolution volume
- Advanced roles and permissions
- Priority support
You only pay for AI that actually resolves.
On top of seats, AI resolutions are usage-based — you're charged when the agent successfully resolves a conversation, not for every message it reads. Each plan includes a monthly allowance.
Frequently asked questions
Everything you need to know about getting started with Trilogy DESK.
Yes. You can start on Trilogy DESK for free, with no credit card, and upgrade when you're ready.